FCG facilitates manufacturer, manufacturers’ representative and distributor strategic planning process and strategy execution teams – whether an expansion strategy, cost cutting strategy, alignment strategy, branding strategy, customer service strategy, marketing strategy, sales strategy, procurement strategy, distribution strategy, employee learning & growth strategy, and/or funding strategy.
FCG creates balance scorecards and links incentive compensation plans to performance scorecards to achieve company goals and measure performance. These scorecards cover strategies that target financial goals, customer service goals, internal business processes, and employee learning and growth goals.
“The coming together of the electrical manufacturers’ community and the electrical representative community to attempt to identify and eliminate waste in our channel is invaluable to me. Being the President of a multi-disciplined rep firm, anything I can do to eliminate wasted time and effort is in essence and increase in commission dollars and the realignment of non-productive activities into revenue / customer satisfaction activities. This effort could not have been managed by either the NEMRA manufacturers group or the NEMRA Board of Directors without the professional help of Tom O’Connor and FCG. Eliminating Wasteful Activities in the Representative and Manufacturer Sales & Marketing Channels is a key strategic objective to ensure our channel is the most efficient and productive channel to get product to market.”
Jack Floyd, One Source Associates
“As an outsourced sales & marketing resource, our principle expertise resides in the areas of business development, relationship management, and local market knowledge. Tom O’Connor’s Eliminating Waste Study has allowed reps to focus resources on business-generating activities, yielding enhanced results for its manufacturer partners.”
Chris Brazill, Brazill Brothers
“Tom O’Connor is a no-nonsense guy who tells you how it is (like it or not) rather then what he thinks you want to hear. It is absolutely the best investment of time and money I’ve done in last twenty years.”
Brian Chase, Lester Sales