FCG Association Work

Serving the distribution channel industry associations in providing breakthrough research studies and leading edge educational sessions.

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NAED

  • Conducted numerous educational sessions at NAED annual meetings.
  • Taught numerous strategy classes at University of Electrical Distribution. (visit this site)

IMARK

  • Serves as the IMARK Member Service Provider for customer satisfaction surveys, focus groups, and customer advisory councils.
  • Conducted numerous educational sessions at IMARK Showcase. (visit this site)
  • Facilitated long-range strategic planning sessions with IMARK Futures Group

NEMRA

  • Conducted “Eliminating Wasteful Activities in the Rep and Manufacturer Sales and Marketing Channel” research study.
  • Facilitated Sales Order Entry Process Task Force, CRM/Sales Reporting Exchange Task Force, and Training & Professional Development Task Force.
  • Facilitated annual Board of Directors strategy sessions. (visit this site)
  • Conducted “Rep of the Future” market research study

EQUITY ELECTRICAL

  • Conducted numerous educational sessions at Equity annual meetings.

“Information is our friend! Nobody recognizes or uses that knowledge better than Tom O'Connor and his company, Farmington Consulting Group (FCG). The Win-Win is in the information that comes back from our internal and external customer surveys. It's priceless. The heart of success for business owners and top management is listening to their teams who get it done for them. Next step, manage that information. Tom is clearly the BEST SHEPHERD out there at leading that journey. This is where it counts most in business success. Tom's magic is in orchestrating what we hear. He and his company are an outstanding resource, a company with a GOLDEN HEART. My company is celebrating 80 years of EXTRA-ordinary service and that's due in large part to Tom and his TOP TIER group leading the way for eleven years. It will afford us the opportunity to keep going for at least another 80 plus years. My heart overflows with gratitude and reward for Tom's shepherding. It's a treasure and paramount to the success of my family-owned business, Consolidated Supply Co. Nobody does it better than Tom O'Connor and his ability to recognize the power of team and the information from that team.”
Karolyn Neupert, Chairman of the Board & Owner, Consolidated Supply Co.

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“Over the last year, Pacific Western Agencies has been working with Farmington Consulting Group and Tom O’Connor. Tom has provided PWA with sound structure and is currently helping us establish a road map for the future. His business acumen coupled with his knowledge of the electrical industry has proven to be an asset to our organization.”
Ryan Ginter, Pacific Western Agencies

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“Our 88 year old organization was in need of a physical and we enlisted the expert help of Tom O’Connor, who I have since nicknamed “Dr. Tom”. Dr. Tom did a superb job analyzing the various components of our company and making some excellent strategic, personnel and management recommendations. He has a very unique and straight forward style, which I very much appreciated, and his recommendations were insightful, accurate, and achievable.”
Mark Kilmer, Republic Companies