FCG Association Work

Serving the distribution channel industry associations in providing breakthrough research studies and leading edge educational sessions.

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NAED

  • Conducted numerous educational sessions at NAED annual meetings.
  • Taught numerous strategy classes at University of Electrical Distribution. (visit this site)

IMARK

  • Serves as the IMARK Member Service Provider for customer satisfaction surveys, focus groups, and customer advisory councils.
  • Conducted numerous educational sessions at IMARK Showcase. (visit this site)
  • Facilitated long-range strategic planning sessions with IMARK Futures Group

NEMRA

  • Conducted “Eliminating Wasteful Activities in the Rep and Manufacturer Sales and Marketing Channel” research study.
  • Facilitated Sales Order Entry Process Task Force, CRM/Sales Reporting Exchange Task Force, and Training & Professional Development Task Force.
  • Facilitated annual Board of Directors strategy sessions. (visit this site)
  • Conducted “Rep of the Future” market research study

EQUITY ELECTRICAL

  • Conducted numerous educational sessions at Equity annual meetings.

“Because of Tom O'Connor, we now have focus, direction, teamwork, we have round pegs in round holes, we have increased sales and increased profits.”
Karl Neupert, Consolidated Supply Co.

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“The coming together of the electrical manufacturers community and the electrical representative community to attempt to identify and eliminate waste in our channel is invaluable to me. Being the President of a multi-disciplined rep firm, anything I can do to eliminate wasted time and effort is in essence and increase in commission dollars and the realignment of non-productive activities into revenue / customer satisfaction activities. This effort could not have been managed by either the NEMRA manufacturers group or the NEMRA Board of Directors without the professional help of Tom O'Connor and FCG. Eliminating Wasteful Activities in the Representative and Manufacturer Sales & Marketing Channels is a key strategic objective to ensure our channel is the most efficient and productive channel to get product to market.”
Jack Floyd, One Source Associates

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“Tom O’Connor was instrumental in helping our executive team fine tune our business strategy at Buckles-Smith. His methodology allowed us to include input from all levels and areas of the business which not only provided some very practical insight, it also led to greater buy in which is helpful as we execute our key strategic initiatives.”
Art Cook, Buckles-Smith