FCG Association Work

Serving the distribution channel industry associations in providing breakthrough research studies and leading edge educational sessions.

Tom - NEMRA

NAED

  • Conducted numerous educational sessions at NAED annual meetings.
  • Taught numerous strategy classes at University of Electrical Distribution. (visit this site)

IMARK

  • Serves as the IMARK Member Service Provider for customer satisfaction surveys, focus groups, and customer advisory councils.
  • Conducted numerous educational sessions at IMARK Showcase. (visit this site)
  • Facilitated long-range strategic planning sessions with IMARK Futures Group

NEMRA

  • Conducted “Eliminating Wasteful Activities in the Rep and Manufacturer Sales and Marketing Channel” research study.
  • Facilitated Sales Order Entry Process Task Force, CRM/Sales Reporting Exchange Task Force, and Training & Professional Development Task Force.
  • Facilitated annual Board of Directors strategy sessions. (visit this site)
  • Conducted “Rep of the Future” market research study

EQUITY ELECTRICAL

  • Conducted numerous educational sessions at Equity annual meetings.

“While we kid ourselves that we know our customers, the bottom line is only an impartial third party like FCG can get you the real data.”
Bob Compagna, CLS

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“Tom O’Connor has the guts and integrity to take on tough subjects and the tact to skillfully discuss topics most consultants would assume you don’t want to discuss. We are a better company as a result of our work with Tom. Tom is a guy who didn’t suddenly become a ‘consultant’ when he found himself out of a job. He is a true professional with real industry experience, strong communication skills and a commitment to his client’s success that I have seldom seen in industry consultants.”
Vic Jury, Summit Electric Supply

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“FCG’s efforts in obtaining market data, customer perceptions, and candid feedback were instrumental in redefining our strategic direction. Tom O’Connor is passionate about what he does, how he does it, and the results he gets. He has a knack for obtaining relevant information and providing insightful recommendations.”
Paul Suzio, Bridgeport Fittings